Multi-platform
EXPERTISE ON DEMAND
Unified support for all your enterprise systems
“Access to a single point of contact, along with a flexible support model is key to ensuring your business continues to receive the support iT needs in these unparalleled times.”
Andrew Andreoli, VP of Sales
Unified Support for All Your Enterprise Systems
- Considering a reduction in your support hours to cut costs? Don’t cut them to zero and put your business at risk should you encounter issues.
- Spend less time and effort searching for unconnected tech support partners – engage a single point of contact in a multi-platform vendor with all the skills you need, under one roof.
- Recently go-live on one of our supported platforms? Time to get peace of mind that comes with having a support partner you can lean on as you transition to your new world.
- Looking to extend your platform by using more native features? User training is one of the largest obstacles to success. We have the expertise needed to train your end-users and make it a seamless transition.
- Reduce headcount to trim costs, and looking to cross-train your existing employees? Professional training is key to getting them functional ASAP.
- Implementing process changes as a result of the pandemic? Ensure you have a support partner that will implement those changes using industry best practices.
- Looking for custom reporting that your platform doesn’t have? Your multi-platform support provider can help you design those reports effectively and ensure they fit with all your enterprise applications.
- Running on integration platforms to link your enterprise applications? A multi-platform support partner can provide guidance with a big-picture view of your business.
Multi-Platform | Single Agreement | One Point of Contact – EOD Offerings
- End-User Support: “How do I…?” and break/fix support
- System Support: data optimization, KPI & Reporting, proactive maintenance, pre-upgrade testing, process validation, best practices implementation and optimizations (i.e. month-end close, EFT & electronic payments)
- Ad Hoc Training
- Post Go-Live Support: general activities following a cutover to production
- Project Budgeting & Planning: technology roadmap development, project budgeting
To learn more about our flexible Expertise on Demand service packages, contact us using the form below.
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Blog
INSIGHTS
Optimal Customization: Leveraging Elite Business Understanding and Technical Capabilities to Unlock Operational Improvement
Read on to learn about how to unlock operational improvement via optimal customization along with the essential concepts that you need to understand to pave the way for technology-driven operational improvement success.
Contextualizing and Harnessing Institutional Knowledge with AI to Optimize Operations
Explorе the pivotal role of institutional knowledge in optimizing opеrations and the possibilities offered by advanced tеchnologiеs like AI. We’ll also spotlight Trajеctory’s groundbrеaking InitusGPT for AI-powered knowledge management.
Harnessing the Artificial Intelligence Revolution for Operational Excellence
Learn how you can use Artificial Intelligence & Machine Learning to meet evolving customer needs and accelerate digital transformation.
Strategic Misalignment Between Private Equity Operating & Portfolio Company Management Teams
Read on to learn more about the common areas of misalignment and how to mitigate them by aligning on the strategic plan, fostering and executing clear communication, and building trust.
Implementing Technology Solutions Alone Does Not Equate to Operational Improvement
Explore the similarities between the conditions/processes that make for not only successful technology transformations, but also successful general business transformation initiatives.
Realistic Expectation Setting | Operational Improvement Series
Learn about the related factors of timing, budget, resourcing and scope and about 10 tips for setting realistic expectations.
10 Barriers to Implementation Success | Operational Improvement Series
Let’s explore the 10 barriers to implementation success and how to mitigate them to achieve effective technology transformation.
More than a One-off Endeavor | Operational Improvement Series
The importance of fostering an iterative operational improvement mindset and action plan are critical to supporting the on-going optimization of business processes.
Robust Technology Infrastructure for the New eCommerce Era
Learn about recent eCommerce trends, characteristics of the emerging eCommerce era and how one Trajectory client, La Bota Roja, quickly implemented a robust eCommerce technology ecosystem to not only keep up, but to set themselves up for future eCommerce success.
Explore the Professional Service Automation Possibilities of OpenAir (PSA)
NetSuite OpenAir is a solution that brings project accounting to your fingertips. Automating Invoicing, Revenue Recognition, and Project profitability, among others.
The Golden State to Lone Star State Corporate Migration – #Texit
Texas is the state that everyone is looking at right now. The tech hub and the Dallas deal-making culture seem to be the staging ground for the next big software uprising.
Shopify Unite 2021: Key Announcements for Developers & Store Owners
Here’s a round-up of the best announcements from last week at the annual partner and developer conference, Shopify Unite 2021.
Private Equity Insight: Optimizing the PE Tech Stack
What exactly is an ERP? How can it be effectively implemented? How can the right PE technology stack build operational value?
Private Equity Insight: A Technology Partner For Operating Teams
With the increased competition in the Private Equity sector, we must adjust to a value-creation mindset.
Operational Improvement: A Private Equity Roadmap to ERP
When creating operational value for a Portco, few technology improvements can be as efficient as an ERP system.
Capitalize on Evolving Consumer Trends with eCommerce
Online purchases have skyrocketed in 2020. Businesses without an online presence during this time are missing out on all the action!
Securing Cash Flow and Simplifying Payment Cycles
Problems caused by the pandemic has taken time away from tackling larger challenges. This problem is compounded by not receiving or making payments on time.
A Trajectory Group product: Master NetSuite like a Pro with Cognita
Cognita is the first learning management platform providing NetSuite courses to improve everyone’s knowledge.
Streamline Go-To Market Strategy by Integrating with External Organizations
Covid-19 has caused many businesses to suffer. Automotive industries are in crisis, but the grocery sector is blossoming.
Multi-Platform Expertise On Demand: Unified support for all your enterprise systems
It’s no secret that the pandemic we’re living in has put a serious dent in most companies’ day to day operations.
Advanced Approvals Bundle: Increase Internal Controls
Controlling expenditure via secure yet transparent approvals processes is a key success factor for facilitating expense savings and management visibility.
NetSuite Fixed Assets Module: What, How & Why
The NS FAM is a SuiteApp that provides automated management of fixed assets acquisition, depreciation, revaluation, and retirement.
Step-by-Step: Diving in to Oracle NetSuite Security Roles
We went step by step on the NetSuite user role creation process to help you understand the considerations and underwork needed for a proper configuration.
Many of us have wondered this. Do I Need NetSuite ERP?
Preferred by customers due to its flexible, friendly and scalable solution, NetSuite cloud ERP centralizes business operations to provide a global management experience.
NetSuite CSV Import – ERP Data Migration Process
Be confident in how to migrate your financial data using CSVs into NetSuite. We cover the best practices along with a quick view of NetSuite’s data model.
Third-Party Apps to Consider: 8 must-have NetSuite Partner apps
Can SuiteApps really make a night & day difference to your ERP system? We think so. Here are our favourite NetSuite partner apps that make life easier.
Quote to Cash: NetSuite Order Management System
Order Management helps keep track of your business’s selling process and impacts practically every supply chain process and operation. With NetSuite, you can build a solid sell process.
NetSuite OneWorld: An Admin Guide
Operating an international business is a substantial challenge. To encourage customer growth, NetSuite introduced OneWorld, an addition to the cloud-based ERP system.
NetSuite Tools – The SuiteCloud Platform
The beauty of NetSuite in particular as an enterprise resource planning system is the number of native tools, the flexibility of coding & integrations available.
NetSuite MultiBook Module: All Data Unified
MultiBook module allows customers to maintain up to 5 separate accounting books within the same NetSuite ERP system.
The Complete NetSuite Implementation Guide
ERP Implementations require an organized project management approach. Learn about project phases, resources, budgeting, timing & modules.
NetSuite Accounting Module – Features Explained
The NetSuite accounting module is the best in the industry with a complete feature set your finance team would love.
NetSuite CRM+ Module: Improve Customer Service
NetSuite CRM software stores all of the customer’s information. It blends features from various modules to ensure a complete view of the client’s interaction with your company.
Ultimate Guide to Oracle NetSuite Modules
Netsuite modules empower your business to streamline operational efficiency, allowing the team to spend time on productive, value-added work.
NetSuite Manufacturing Module
The NetSuite Manufacturing module allows your team to have operations management, inventory control, work orders, and production planning in one easy-to-use system.
NetSuite Project Management Module (PSA)
NetSuite PSA provides users with the ability to manage their teams when resources, tasks, and estimates need to be allocated to the right projects.
NetSuite Certification Guide: Become a Pro
68% of the NetSuite professionals hold a certification. Your chances of being chosen as a candidate decrease to 30% in a recruitment process if you are not certified.
3 Ways to Manage Recurring Billing process in NetSuite
NetSuite facilities Recurring Billing process by allowing users to apply 3 different methods according to the complexity of the operation.
Improve your period close with FloQast
Closing your month in ERP should NOT be a painful process – FloQast makes it easy, a reliable financial close software add on to NetSuite.
Month End Close Process in NetSuite
Is the NetSuite period close checklist enough? Learn the best practices on closing a financial period and more about the FloQast financial close software benefits.
Sage Software vs NetSuite ERP
We review what each business management system does, features and price to make a recommendation as to what business should use which.
Cheat Sheets: Essential Saved Searches for NetSuite Administrator
Remember our conversation about The life after your ERP implementation? Let’s continue on how to rock NetSuite as an Admin.
Cheat Sheets: NetSuite Reports vs Saved Searches
Smart decision making starts with having understandable & meaningful data from your ERP system. NetSuite has two options to review data; Saved Search and Reports.
Microsoft Dynamics vs NetSuite ERP | Which one actually helps you grow?
Selecting an ERP is more than just analyzing features and cost, it requires a major understanding of your business needs.
What is NetSuite & Why Financial Teams Need It
NetSuite typically allows for preferential pricing based on factors such as term/duration of use, additional modules chosen, and amount of user licenses.
NetSuite cost factors: How to save your ERP Money
NetSuite typically allows for preferential pricing based on factors such as term/duration of use, additional modules chosen, and amount of user licenses.
Successful NetSuite Integration Guide
NetSuite ERP is not a magical all-in-one IT replacement solution. Good News: developers at Oracle built flexible code to integrate with your existing business-critical apps to plug-in with ERP.
7 Ways to Find NetSuite Support
Contacting NetSuite Support is one way to resolve problems or get answers to day-to-day questions. However, it’s not the only way to get help when you find yourself stuck.
CIO Review: Interview with Alex Olano from Trajectory Group
Trajectory’s CEO tells us how meticulous cutover implementation is the key. Get to know our team leader and learn from his ERP experiences
ERP Data Migration Best Practices
Data migration can be one of the biggest challenges when it comes to keeping your ERP implementation on time and on budget.