Multi-platform
EXPERTISE ON DEMAND
Unified support for all your enterprise systems

“Access to a single point of contact, along with a flexible support model is key to ensuring your business continues to receive the support iT needs in these unparalleled times.”
Andrew Andreoli, VP of Sales

Unified Support for All Your Enterprise Systems
- Considering a reduction in your support hours to cut costs? Don’t cut them to zero and put your business at risk should you encounter issues.
- Spend less time and effort searching for unconnected tech support partners – engage a single point of contact in a multi-platform vendor with all the skills you need, under one roof.
- Recently go-live on one of our supported platforms? Time to get peace of mind that comes with having a support partner you can lean on as you transition to your new world.
- Looking to extend your platform by using more native features? User training is one of the largest obstacles to success. We have the expertise needed to train your end-users and make it a seamless transition.
- Reduce headcount to trim costs, and looking to cross-train your existing employees? Professional training is key to getting them functional ASAP.
- Implementing process changes as a result of the pandemic? Ensure you have a support partner that will implement those changes using industry best practices.
- Looking for custom reporting that your platform doesn’t have? Your multi-platform support provider can help you design those reports effectively and ensure they fit with all your enterprise applications.
- Running on integration platforms to link your enterprise applications? A multi-platform support partner can provide guidance with a big-picture view of your business.
Multi-Platform | Single Agreement | One Point of Contact – EOD Offerings
- End-User Support: “How do I…?” and break/fix support
- System Support: data optimization, KPI & Reporting, proactive maintenance, pre-upgrade testing, process validation, best practices implementation and optimizations (i.e. month-end close, EFT & electronic payments)
- Ad Hoc Training
- Post Go-Live Support: general activities following a cutover to production
- Project Budgeting & Planning: technology roadmap development, project budgeting
To learn more about our flexible Expertise on Demand service packages, contact us using the form below.


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Blog
INSIGHTS

The Humbling Lessons from Executing Our Own Salesforce-NetSuite Implementation
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Digital Transformation for Large Organizations Demystified
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The Next Frontier in Business Transformation: AI-Driven Operational Improvement for Mature Technology Ecosystems
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Optimal Customization: Leveraging Elite Business Understanding and Technical Capabilities to Unlock Operational Improvement
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Contextualizing and Harnessing Institutional Knowledge with AI to Optimize Operations
Unlock operational efficiency by transforming institutional knowledge into actionable insights with AI-powered tools like InitusGPT.

Harnessing the Artificial Intelligence Revolution for Operational Excellence
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Strategic Misalignment Between Private Equity Operating & Portfolio Company Management Teams
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Implementing Technology Solutions Alone Does Not Equate to Operational Improvement
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Realistic Expectation Setting | Operational Improvement Series
Realistic expectations align stakeholders, define success, and drive operational improvement through clarity and shared understanding.

10 Barriers to Implementation Success | Operational Improvement Series
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More than a One-off Endeavor | Operational Improvement Series
Operational improvement is an ongoing journey, not a one-time project. Embrace continuous cycles of design, implementation, and refinement to drive lasting success.

Robust Technology Infrastructure for the New eCommerce Era
Build a resilient tech foundation to scale, adapt, and thrive in today’s fast-paced eCommerce landscape. Discover key strategies for success.

Explore the Professional Service Automation Possibilities of OpenAir (PSA)
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The Golden State to Lone Star State Corporate Migration – #Texit
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Shopify Unite 2021: Key Announcements for Developers & Store Owners
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Private Equity Insight: Optimizing the PE Tech Stack
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Private Equity Insight: A Technology Partner For Operating Teams
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Operational Improvement: A Private Equity Roadmap to ERP
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Capitalize on Evolving Consumer Trends with eCommerce
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Securing Cash Flow and Simplifying Payment Cycles
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A Trajectory Product: Master NetSuite like a Pro with Cognita
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Streamline Go-To Market Strategy by Integrating with External Organizations
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Multi-Platform Expertise On Demand: Unified support for all your enterprise systems
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Advanced Approvals Bundle: Increase Internal Controls
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NetSuite Fixed Assets Module: What, How & Why
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Step-by-Step: Diving in to Oracle NetSuite Security Roles
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NetSuite CSV Import – ERP Data Migration Process
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Third-Party Apps to Consider: 8 must-have NetSuite Partner apps
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Quote to Cash: NetSuite Order Management System
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NetSuite OneWorld: An Admin Guide
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NetSuite Tools – The SuiteCloud Platform
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NetSuite MultiBook Module: All Data Unified
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The Complete NetSuite Implementation Guide
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NetSuite Accounting Module – Features Explained
The NetSuite accounting module is the best in the industry with a complete feature set your finance team would love.

NetSuite CRM+ Module: Improve Customer Service
NetSuite CRM software stores all of the customer’s information. It blends features from various modules to ensure a complete view of the client’s interaction with your company.

Ultimate Guide to Oracle NetSuite Modules
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NetSuite Manufacturing Module
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NetSuite Project Management Module (PSA)
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NetSuite Certification Guide: Become a Pro
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