Continuous Optimization & Managed Services

Scale Smarter,

Operate Better,

Optimize Continuously

Trajectory delivers strategic optimization and managed services that keep your business technology aligned with growth goals and operational realities. Whether you need post-go-live ERP support, Salesforce or NetSuite enhancements, or continuous performance improvements, we act as a trusted long-term partner to help you evolve faster, respond smarter, and maximize the value of your tech investments.

Continuous Optimization &
Managed Services

Scale Smarter,

Operate Better,

Optimize Continuously

Trajectory delivers strategic optimization and managed services that keep your business technology aligned with growth goals and operational realities. Whether you need post-go-live ERP support, Salesforce or NetSuite enhancements, or continuous performance improvements, we act as a trusted long-term partner to help you evolve faster, respond smarter, and maximize the value of your tech investments.

Technology That Evolves With You

Maximize your CRM and ERP investment long after go-live. Through our managed services, you benefit from continuous optimization, ongoing enhancements, and improved reporting. Moreover, we help you adapt to change with the support and strategic guidance of expert Salesforce and NetSuite consultants.

Salesforce & NetSuite Optimization

  • Optimize workflows, roles, and customizations
  • Expand reporting, KPIs, and dashboard capabilities
  • Revisit architecture for scalability and performance

Technical Enhancements & System Expansions

  • Implement new modules and 3rd-party integrations
  • Build automations and custom apps within your platform
  • Manage data integrity, compliance, and security standards

Admin Support & Expert Guidance On-Demand

  • Day-to-day Salesforce and NetSuite admin services
  • Functional and technical troubleshooting
  • Advisory support for IT leaders and operations teams

Technology That Evolves With You

Maximize your CRM/ERP investment long after go-live. Our managed services offer continuous optimization, enhancements, reporting improvements, and adaptation to change, backed by expert Salesforce/NetSuite consultants providing support and strategic guidance.

AI-Augmented, Always-On

Smarter Systems.
Self-Optimizing Operations.

Our managed services go beyond maintenance. We embed intelligent accelerators into your CRM and ERP environments to continuously optimize performance, accuracy, and efficiency. From automated data capture to conversational system support and automated code analysis and documentation, we help your business stay ahead without the need for constant manual intervention. Furthermore, with automation-first processes and built-in intelligence, your systems don’t just run, they improve.

Automated Record Creation

Leverage OCR to automate data conversion from PDFs into CRM and ERP records, to allow for the processing of sales orders and invoices. without human input to minimize errors and enhance speed.

Automated Code Analysis & Documentation

Enhance processes with automated code analysis to understand custom code and its impact, enabling confident optimizations across Salesforce and NetSuite connected platforms.

Conversational System Support

Empower your team with an AI-powered assistant that provides real-time guidance, resolves CRM/ERP questions, and helps troubleshoot issues using your system context, reducing downtime and accelerating adoption.

Why Trajectory?

WE ARE EXPERTS

PROBLEM SOLVERS

We provide long-term strategic support and continuous improvement services that help companies maximize ROI on their technology platforms and stay agile in a changing environment.

 

Proven NetSuite and Salesforce implementation experts

Deep experience with mid-market business models and growth strategies

Hands-on support from a senior team that knows your systems

Flexible engagement models for every stage of growth

Trajectory started our implementation with an assessment of business processes and systems. They didn’t treat it as a templated solution that ‘somehow’ fits into the ERP platform. They carefully reviewed our setup, business processes and identified realistic solutions that were executed on time, scope, and budget.

Satoru Ogawa

CFO

Corsearch

The Challenge

Corsearch Inc. needed a centralized ERP system, but encountered issues with manual workarounds due to varying operations across multiple business units after an initial NetSuite implementation. This hindered efficiency and necessitated a more effective solution for streamlined operations.

The Approach

The client partnered with Trajectory and West Monroe to optimize NetSuite configuration and implement custom integrations between different order management and procurement systems. Trajectory ran concurrent integration projects while ensuring operational continuity, focusing on automation and tailored solutions for Corsearch’s specific business needs.

The Results

The collaboration led to streamlined invoicing processes, enhanced analytics automation, and a fully optimized NetSuite implementation. Corsearch achieved significant operational efficiencies, eliminated manual data imports, and ensured reliable reporting, allowing for smoother business operations and ongoing ERP improvements.

Contact Us

Future-Proof

Your Systems

Let’s turn your CRM and ERP platforms into engines of growth. Discover how Trajectory’s continuous optimization and managed services can help your business scale smarter, operate better, and optimize continuously.