Services

Products

Industries

Salesforce & NetSuite Rescues

Enterprise Systems Optimizations
& Rescues

Trajectory helps companies recover from stalled, misaligned, or failed Salesforce and NetSuite implementations. We identify what’s broken, whether it’s bad data, poor configuration, low adoption, or a mismatch with business needs, and rearchitect systems to deliver value. Our team restores platform trust, reengages users, and puts automation, reporting, and scalability back on track. Whether you need a fast fix or a full overhaul, we turn platform pain into business momentum.

Salesforce & NetSuite Rescues

Enterprise Systems
Optimizations
& Rescues

Trajectory helps companies recover from stalled, misaligned, or failed Salesforce and NetSuite implementations. We identify what’s broken, whether it’s bad data, poor configuration, low adoption, or a mismatch with business needs, and rearchitect systems to deliver value. Our team restores platform trust, reengages users, and puts automation, reporting, and scalability back on track. Whether you need a fast fix or a full overhaul, we turn platform pain into business momentum.

WHY SALEFORCE & NETSUITE RESCUES MATTER

When a Salesforce and/or NetSuite implementation stalls, overruns, or misses the mark on business outcomes, companies often find themselves with half-baked systems, frustrated users, and stalled growth. Trajectory steps in as the trusted partner that turns failing CRM and ERP projects into operational enablement engines.

Wasted Investment

On licensing, consulting, training, and time.

User Resistance

Born from clunky interfaces, unreliable data, or unmet needs.

Missed Value

Because of no automation, poor reporting, stalled growth.

Limited ROI

Due to scalability issues, security gaps, and integration dead ends.

Our Expertise Applied

How Trajectory Rescues Salesforce & NetSuite Projects

1. Rapid Assessment & Recovery Plan

• Diagnose the core issues: from scope creep and bad data to misaligned processes and siloed systems.

• Assemble a quick-win roadmap with clear timelines, responsibilities, and benchmarks.

• Establish rapid stabilization sprints that restore trust and momentum.

2. Realignment of Business & Technical Foundations

• Revalidate business objectives and align them to CRM/ERP design.

• Fix data integrity, cleansing duplicates, and standardizing critical fields

• Redesign configurations and integrations to reflect business reality.

3. Empower Users & Drive Adoption

• Deliver dynamic training focusing on daily user needs.

• Deploy customized tooling and dashboards to surface wins, reduce friction, and reinforce usage.

• Turn executives into champions through user-performance data, success narratives, and tailored enablement.

4. Scale, Optimize & Future-Proof

• Implement modular, scalable architectures with clear governance.

• Automate manual handoffs, build flexible integrations (Boomi, MuleSoft, InitusIO).

• Transition to managed services to ensure continual delivery of value.

WHAT CLIENTS GAIN FROM TRAJECTORY RESCUES

R

Restored Confidence

Due to a working system aligned to real business outcomes, not just technical specs.

Tangible ROI

Generated from new revenue from optimized sales workflows, reduced order-to-cash cycles, and scalable operations.

Accelerated Adoption

By users who trust and choose the system every day because it genuinely makes their jobs easier.

A Foundation for Future Growth

That is structurally sound, configurable, easily manageable, and analytics-ready for strategic decision-making.

WHY SALEFORCE & NETSUITE RESCUES MATTER

When a Salesforce and/or NetSuite implementation stalls, overruns, or misses the mark on business outcomes, companies often find themselves with half-baked systems, frustrated users, and stalled growth. Trajectory steps in as the trusted partner that turns failing CRM and ERP projects into operational enablement engines.

“Trajectory worked with Sovos’ Salesforce implementation partner and internal teams to develop a streamlined Salesforce to NetSuite architecture, achieving the goal of making “Billing a Non-Event.” This transformation improved the quote-to-revenue process and positioned Sovos to efficiently integrate new acquisitions. Trajectory’s combined consulting and development efforts added significant value, ensuring a smooth implementation.”

Venu Martha


VP Business Applications

Sovos Compliance, LLC

The Challenge

Sovos encountered challenges due to the previous independent implementations of Salesforce and NetSuite, which simplified integration and overlooked unique business processes. This led to operational issues, manual workarounds, and data inconsistencies. Updating the systems to accommodate new processes was crucial while minimizing disruption to operations.

The Approach

Integrating multiple entities into a unified Salesforce and NetSuite ecosystem involved extensive data transformation and redefining processes. Key outcomes included synchronized operations, accurate data migration, and resolved revenue recognition issues, enabling consistent financial reporting and scalable growth under a centralized project manager overseeing over 100 stakeholders.

The Results

The successful implementation enabled the Sales, Sales Operations, Customer Success, and Finance teams to optimize quote-to-revenue reporting. Key benefits included streamlined integration between Salesforce and NetSuite, aligned and cleansed data, consolidated reporting compliant with international revenue recognition standards, and the ability to onboard a new acquisition within eight months.

Contact Us

Ready to get
back on track?

Let’s talk details, sequence deliverables, and set a clear path forward.