Retail Reinvented: How Trajectory Elevates Every Experience
Driving Omnichannel Agility and Scalable Growth
Trajectory helps retail and eCommerce brands connect operations, customer experience, and finance through integrated CRM, ERP, and AI solutions. From omnichannel expansion to real-time inventory and smarter fulfillment, we build the systems and workflows that drive scalable, efficient growth.
Our Core Retail & E-Commerce Solutions
Transform Your Retail Business with the Right Technology
Our tailored CRM and ERP solutions empower retailers and eCommerce companies to manage complexity, improve customer engagement, and streamline backend operations. We connect your platforms into a unified tech stack that supports real-time decision making and scalable, efficient growth.
Omnichannel Order & Inventory Management
Synchronize inventory and order data across physical stores, online marketplaces, and direct-to-consumer platforms.
Automate real-time stock updates, returns, and fulfillment processes to reduce errors and improve delivery speed.
Customer Experience & Personalization
Use CRM tools to unify customer profiles across channels and power targeted campaigns, loyalty programs, and tailored support.
Leverage AI to analyze behavior, predict preferences, and deliver personalized marketing at scale.
Integrated Payments & Financial Management
Connect POS systems, eCommerce platforms, and ERP for real-time sales reporting, financial consolidation, and reconciliation.
Support multi-currency, multi-location accounting and tax compliance with automated workflows.
Tech Stack Integration & Scalability
Consolidate your tech stack, Shopify, Salesforce, and NetSuite, into a seamless ecosystem.
Gain flexibility to pivot, grow, or expand to new markets without reengineering your entire back office.
Your Partner for Retail Transformation
Your Success
Is Our Success
At Trajectory, we’re more than technology consultants, we’re your dedicated partners in transformation. Our holistic approach blends industry expertise with innovative solutions to help you navigate the complexities of modern retail. From strategy to implementation, we’re committed to elevating your business to new heights.
Real-time inventory and order visibility across all channels
Faster fulfillment and improved delivery experiences
Personalized customer engagement and marketing
Streamlined financial operations and compliance
The utilization of Machine Learning enables us to streamline various aspects of our organization, such as product set-up, procurement, and webstore integration. This optimization breakthrough eliminates the need for manual tasks, minimizes the risk of errors and delays, and ultimately enhances efficiency within our organization.
Ramiro Méndez
General Manager
La Bota Roja
The Challenge
La Bota Roja needed to keep their detailed product catalog in NetSuite up to date, but the process relied on manually filling out CSVs, a time-consuming task that often led to errors and delayed inventory updates. This slowed down operations and impacted productivity.
The Approach
Trajectory implemented a Machine Learning solution that automated product setup by analyzing images. The system identified product attributes, generated codes and barcodes, and created Purchase Orders, all integrated directly with NetSuite through Initus. It also updated existing products when needed, ensuring smooth data flow.
The Results
Automation transformed how La Bota Roja managed products. Manual work was dramatically reduced, inventory accuracy improved, and new items were loaded much faster. The team could now operate more efficiently and focus on scaling the business instead of handling repetitive tasks.
Contact Us
Let’s Connect & Transform Together
No matter the industry, transformation begins with a deep understanding of your unique challenges and opportunities. At Trajectory, we’re committed to partnering with you to deliver solutions that are precise, innovative, and built for long-term success. Explore how our expertise can propel your business into the future.