we spoke the same language as exactearth
“Trajectory’s ERP consulting team was easy to work with and approachable.”
Shirani de Chikera
At a glance
Logistics, Vessel Tracking & Monitoring
About the Client: Exactearth
In Need for a Centralized ERP Solution
During this process, they underwent a phased selection of integrated software solutions to support the business. At the time, sales, finance, customer service, marketing, and other departments were each using their unique software solution. The expense of carrying multiple licenses combined with the lack of collaboration and sharing between platforms was slowing down the company’s growth until they discovered our implementation service.
“Trajectory consultants spoke our language and made sure everything was always on track without any unpleasant surprises by understanding our needs and offering expert advice on how we can best use the ERP modules.”
Shirani de Chikera
Strategy: With several existing software licenses running out, Trajectory had to work on a tight timeline, or risk renewing their licensing fees simply to access their data. To ensure that the unique needs and requests of each team member were addressed, the platform required customized functionality delivered on a deadline.
Process: Trajectory began by working closely with them to familiarize the team with NetSuite’s capabilities and functions. From there, the next step was clarifying exactly what exactEarth’s role would be in the implementation, and what data/support they would need to provide.
ERP Lessons Learned
Trajectory’s flexibility and responsiveness to the unique needs of multiple groups led to a successful application that was efficiently delivered before licenses ran out on the existing platforms. They have since embraced the new platform and seen great improvements in efficiency, visibility of functions, and collaboration.
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