(Expertise On Demand)
Reliable NetSuite Solution Support Specialists
Having a trusted support partner on call is essential in times of critical system failure, mandatory feature enhancements, and is extremely helpful for day-to-day system maintenance or optimization efforts i.e. bug fixes, ad hoc support, feature enhancements, and workflow or process updates.
Continuous maintenance of an ERP is essential to reaping the benefits from your investment, adjusting to changing business needs and staying on top of updates. Our support plans are the most flexible in the industry.
Trajectory’s Managed Services Program pairs clients with a dedicated team consisting of a project manager and consultants, who supports them consistently with their on-going maintenance, optimization and support needs. Consultants build relationships and optimization roadmaps with their clients, define and document business requirements, execute optimization plans and share best practices to help maximize the benefit that our clients get from their solutions.
Managed Services Program Benefits
Flexible Cost-Effective Support Packages – We provide flexible engagement models that deliver value for your investment. Our Managed Services rate structure reflects the benefits of economies of scale, providing blended rate structures the more hours that are required.
Experienced Consultants on an As-Needed Basis – Trajectory’s certified consultants bring a proven mix of experience and expertise to their engagements. Armed with both business and accounting designations, our consultants have an average of 10+ years of experience in their respective fields of expertise.
Quick Response Times – Each Managed Services engagement comes with an SLA with required turnaround times that ensure prompt responses to requests. We understand that when you do need assistance, you require it fast.
“Our flexible expertise on-demand support packages allow clients to leverage our expertise, without having to increase internal headcount. They can adjust the amount of support they require, on a quarterly basis, to best suit their needs.”
CEO & Managing Partner
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Optimal Customization: Leveraging Elite Business Understanding and Technical Capabilities to Unlock Operational Improvement
Read on to learn about how to unlock operational improvement via optimal customization along with the essential concepts that you need to understand to pave the way for technology-driven operational improvement success.
Explorе the pivotal role of institutional knowledge in optimizing opеrations and the possibilities offered by advanced tеchnologiеs like AI. We’ll also spotlight Trajеctory’s groundbrеaking InitusGPT for AI-powered knowledge management.
Learn how you can use Artificial Intelligence & Machine Learning to meet evolving customer needs and accelerate digital transformation.
Read on to learn more about the common areas of misalignment and how to mitigate them by aligning on the strategic plan, fostering and executing clear communication, and building trust.
Explore the similarities between the conditions/processes that make for not only successful technology transformations, but also successful general business transformation initiatives.
Learn about the related factors of timing, budget, resourcing and scope and about 10 tips for setting realistic expectations.
Let’s explore the 10 barriers to implementation success and how to mitigate them to achieve effective technology transformation.
The importance of fostering an iterative operational improvement mindset and action plan are critical to supporting the on-going optimization of business processes.
Learn about recent eCommerce trends, characteristics of the emerging eCommerce era and how one Trajectory client, La Bota Roja, quickly implemented a robust eCommerce technology ecosystem to not only keep up, but to set themselves up for future eCommerce success.
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Here’s a round-up of the best announcements from last week at the annual partner and developer conference, Shopify Unite 2021.
What exactly is an ERP? How can it be effectively implemented? How can the right PE technology stack build operational value?
With the increased competition in the Private Equity sector, we must adjust to a value-creation mindset.
When creating operational value for a Portco, few technology improvements can be as efficient as an ERP system.
Online purchases have skyrocketed in 2020. Businesses without an online presence during this time are missing out on all the action!
Problems caused by the pandemic has taken time away from tackling larger challenges. This problem is compounded by not receiving or making payments on time.
Cognita is the first learning management platform providing NetSuite courses to improve everyone’s knowledge.
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It’s no secret that the pandemic we’re living in has put a serious dent in most companies’ day to day operations.