Home $ Solutions $ Managed Services (Expertise On Demand)

Managed Services
(Expertise On Demand)

Reliable NetSuite Solution Support Specialists

Having a trusted support partner on call is essential in times of critical system failure, mandatory feature enhancements, and is extremely helpful for day-to-day system maintenance or optimization efforts i.e. bug fixes, ad hoc support, feature enhancements, and workflow or process updates.

Managed Services

Continuous maintenance of an ERP is essential to reaping the benefits from your investment, adjusting to changing business needs and staying on top of updates. Our support plans are the most flexible in the industry.

Trajectory’s Managed Services Program pairs clients with a dedicated team consisting of a project manager and consultants, who supports them consistently with their on-going maintenance, optimization and support needs. Consultants build relationships and optimization roadmaps with their clients, define and document business requirements, execute optimization plans and share best practices to help maximize the benefit that our clients get from their solutions.

Managed Services Program Benefits

Flexible Cost-Effective Support Packages – We provide flexible engagement models that deliver value for your investment. Our Managed Services rate structure reflects the benefits of economies of scale, providing blended rate structures the more hours that are required.

Experienced Consultants on an As-Needed Basis – Trajectory’s certified consultants bring a proven mix of experience and expertise to their engagements. Armed with both business and accounting designations, our consultants have an average of 10+ years of experience in their respective fields of expertise.

Quick Response Times – Each Managed Services engagement comes with an SLA with required turnaround times that ensure prompt responses to requests. We understand that when you do need assistance, you require it fast.

“Our flexible expertise on-demand support packages allow clients to leverage our expertise, without having to increase internal headcount. They can adjust the amount of support they require, on a quarterly basis, to best suit their needs.”

Alex Olano
President & Operating Partner
Trajectory Group
Trajectory Group

YOUR JOURNEY STARTS HERE

Take control of your company’s path to success.
Set new goals, keep moving.

Blog

INSIGHTS

#

Recent

$

Older

$

Older

NetSuite OneWorld: An Admin Guide

NetSuite OneWorld: An Admin Guide

Operating an international business is a substantial challenge. To encourage customer growth, NetSuite introduced OneWorld, an addition to the cloud-based ERP system.

read more
NetSuite Manufacturing Module

NetSuite Manufacturing Module

The NetSuite Manufacturing module allows your team to have operations management, inventory control, work orders, and production planning in one easy-to-use system.

read more
Successful NetSuite Integration Guide

Successful NetSuite Integration Guide

NetSuite ERP is not a magical all-in-one IT replacement solution. Good News: developers at Oracle built flexible code to integrate with your existing business-critical apps to plug-in with ERP.

read more
7 Ways to Find NetSuite Support

7 Ways to Find NetSuite Support

Contacting NetSuite Support is one way to resolve problems or get answers to day-to-day questions. However, it’s not the only way to get help when you find yourself stuck.

read more
NetSuite Time Tracking Made Easy

NetSuite Time Tracking Made Easy

If time entries are billable to the customers, some organizations choose to have an approval process as an additional step, and as users, we prefer that this system to be as friendly as possible.

read more
Boring Meetings? Stop wasting your teams’ time

Boring Meetings? Stop wasting your teams’ time

You can only snooze so many times before starting your day later than you should – it’s now 6am and it’s gone time! First thing’s first, you grab your phone and look over your feeds; news, social media, and calendar.

read more
Big Bang vs Phased ERP Implementation Strategies!

Big Bang vs Phased ERP Implementation Strategies!

You have finally come across an article that explains the ins and outs of Big Bang vs. Phased ERP Implementation process. Chances are, you’re about to start a big software project, and aren’t quite sure of your implementation strategy.

read more