Business Process Reengineering & ERP/CRM Implementations
Transforming
the Core
of Your Business
We reimagine your business processes with the precision of a master craftsman and the visionary clarity of tomorrow’s technology. We believe that when your processes are refined and seamlessly integrated with leading ERP and CRM systems, every operation becomes a catalyst for innovation and measurable success.
Business Process Reengineering & ERP/CRM Implementations
Transforming
the Core of
Your Business
We reimagine your business processes with the precision of a master craftsman and the visionary clarity of tomorrow’s technology. We believe that when your processes are refined and seamlessly integrated with leading ERP and CRM systems, every operation becomes a catalyst for innovation and measurable success.
Our Philosophy:
Where
Insight Meets Innovation
Every organization is unique, yet the challenges are universal: inefficiencies, data silos, and outdated practices. Our approach is grounded in the conviction that every business has untapped potential waiting to be unlocked. We dive deep into your operations, leveraging rigorous analysis and industry expertise to transform your legacy systems into a dynamic, future-proof engine of productivity.
1. Discover & Diagnose
We conduct a deep analysis of your processes and systems, identifying inefficiencies and opportunities. Our insights are then strategically aligned with your goals, ensuring optimized operations and long-term value.
2. Design & Reengineer
We reengineer your business processes to be agile, scalable, and future-ready, leveraging proven methodologies. Our team then integrates tailored ERP and CRM solutions, utilizing platforms like Oracle NetSuite and Salesforce to create a seamless, intelligent system aligned with your operational needs.
3. Implement & Optimize
We ensure flawless execution through careful planning and expert deployment, minimizing downtime and maintaining business continuity. Our commitment to continuous enhancement means we provide ongoing optimization and managed services, adapting to your business’s evolving needs long after implementation.
Our Philosophy:
Where
Insight Meets Innovation
Every organization is unique, yet the challenges are universal: inefficiencies, data silos, and outdated practices. Our approach is grounded in the conviction that every business has untapped potential waiting to be unlocked. We dive deep into your operations, leveraging rigorous analysis and industry expertise to transform your legacy systems into a dynamic, future-proof engine of productivity.
1. Discover & Diagnose
We conduct a deep analysis of your processes and systems, identifying inefficiencies and opportunities. Our insights are then strategically aligned with your goals, ensuring optimized operations and long-term value.
2. Design & Reengineer
We reengineer your business processes to be agile, scalable, and future-ready, leveraging proven methodologies. Our team then integrates tailored ERP and CRM solutions, utilizing platforms like Oracle NetSuite and Salesforce to create a seamless, intelligent system aligned with your operational needs.
3. Implement & Optimize
We ensure flawless execution through careful planning and expert deployment, minimizing downtime and maintaining business continuity. Our commitment to continuous enhancement means we provide ongoing optimization and managed services, adapting to your business’s evolving needs long after implementation.
AI-Powered, Future-Ready
Technology-Driven Precision & Efficiency
We don’t just implement technology; we embrace it. At Trajectory, we apply AI for optimizing our own processes, enhancing client solutions, and ensuring that every integration, every decision, and every implementation is built incorporating the latest advancements in automation, machine learning, and predictive analytics.
With Al embedded in our DNA, we are not just keeping up with change, we are leading it.
AI Based Operations
Our internal systems leverage AI for unparalleled efficiency of our processes and project activities.
Next-Gen Integrations
We use intelligent automation to create smooth workflows and deliver exceptional customer service.
Real-Time Insights
Enabling our business to track project metrics closely and to monitor project progress and productivity daily throughout the project lifecycle.
AI Based Operations
Our internal systems leverage AI for unparalleled efficiency of our processes and project activities.
Next-Gen Integrations
We use intelligent automation to create smooth workflows and deliver exceptional customer service.
Real-Time Insights
Enabling our business to track project metrics closely and to monitor project progress and productivity daily throughout the project lifecycle.
Our Products
Transformation
IS ONLY POSSIBLE
WITH THE BEST TOOLS
Our robust toolkit consists of industry-leading products. Every product is a building block in a larger strategy to make your operations more agile, efficient, and ready for tomorrow’s challenges
Industry-Leading Tools
We transform powerful platforms into bespoke solutions. Our mastery of Oracle NetSuite, Salesforce, and other key products underscores our dedication to detail and excellence.
Next-Generation Solutions
From AI-driven analytics to state-of-the-art integration platforms, our technological approach ensures your systems are as forward-thinking as your vision.
Software as a Service
Integration Platforms
Trajectory and West Monroe’s consultants earned the trust of our stakeholders very quickly. They picked up where the previous firm left off and leveraged areas that met Knox’s requirements to minimize rework and deliver cost savings.
Mark Bradbury
Director of IT
The Knox Company
The Challenge
Knox’s initial Oracle NetSuite implementation was hampered by a consulting firm that failed to understand their business needs and consistently missed deadlines. The firm’s lack of urgency and inability to provide a suitable solution for Knox’s complex model led to frustration, prompting Knox to engage Trajectory and West Monroe for a more effective implementation.
The Approach
Through its partnership with West Monroe and Trajectory, Knox leveraged the integrated expertise of their consulting and development teams to create a continuous and efficient end-to-end support model. This consistent project team provided comprehensive support throughout the entire process, from solution architecture and design to implementation and post-go-live assistance.
The Results
The Trajectory and West Monroe solution transformed Knox’s operations by automating product configuration and website updates, streamlining order approvals, and enhancing procurement controls. With improved returns management and custom serial number tracking, Knox is highly satisfied with these changes, fostering operational efficiency and sustainable growth.
Contact Us
Let’s Connect & Transform Together
Whether you’re driving portfolio success or reimagining your operational core, our experts are ready to start the conversation. Your journey to innovation begins with a single step—reach out, and let’s build the future together.