Solutions Not every ERP implementation will go well. It could be due to poor project design and planning or lack of organizational preparation. Help is at hand.

Implementing a successful ERP project can be notoriously challenging, and there are double-digit failure rates to prove it. Misalignment in project teams, misunderstanding of requirements, and misjudging of scope and effort can all amount to a project heading off course.

Reduced barriers to entry for NetSuite’s cloud ERP solutions can result in organizations undertaking implementation projects themselves. These companies often find themselves overwhelmed, due to lack of know-how to execute an ERP correctly or because they have hired inexperienced service providers.

If I had to do this again, I’d call Trajectory. It’s been a great partnership. They are very responsive to our needs and work well with our team. They also understand our business and are almost an extension of our company.
Learn More About NetSuite’s solution and benefits
We'll Walk You Through Every Step
Troubled NetSuite implementation projects require quick, decisive and clear actions in order to be rescued and become successful solutions. Our approach to recovery draws on hundreds of successful NetSuite solutions we have delivered since 2005. We use proven elements of our successful implementations as the foundation for our actions. Our team understands the intricacies of delivering, testing and deploying NetSuite ERP and CRM solutions, which is why we work with you to develop a plan that reflects your organization’s needs and delivers on your goals.

Read our case studies here.
Rapid & Thorough Current State Assessment
We work swiftly to understand the original project and solution goals and evaluate these against the current state. Technical challenges and blockers are identified, and the properties of the solution already delivered are assessed for viability and completeness. The result is a report that defines the solution elements to be delivered, change management opportunities and the scope and timelines of the work ahead.
Knowledge Transfer
Our NetSuite project transition approach includes knowledge transfer from your current project team. We focus on capturing and understanding the decisions made around configurations, customizations and setup, ensuring we are able to get value out of the stable elements. We work with you to understand any gap with the solution to deliver a successful result. To achieve this, Trajectory leads your project team through demonstrations and produces essential documentation for a smooth transition.
Planning & Execution
Our flexible methodology to planning NetSuite recovery projects is a reflection of your goals and needs, allowing us to adjust our approach to the reality of your situation. Whether the tasks include finalizing, testing and deploying ‘phase one’ elements quickly or providing a comprehensive solution blueprint, we ensure that our approach aligns with yours. Each member of the team is chosen based on their expertise and ability to deliver a NetSuite project that rebuilds your team’s confidence and delivers a successful solution.
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