Meet Kristina Dimitri, Trajectory NetSuite Consultant, whose strength is putting herself in her customers’ shoes and addressing issues from their perspectives. Below Kristina provides insights on her role at Trajectory and her advice to customers…
Q: Describe your role at Trajectory in your own words?
A: I listen to the client’s needs and translate them into something awesome inside NetSuite.
Q: What do you like most about your role?
A: My favourite part of my role is transforming requirements into a tangible solution inside NetSuite and making the client’s day to day life easier!
Q: Most interesting piece of work you are doing right now and why?
A: The most interesting piece of work I am doing right now is creating a customized Marketing engine within NetSuite.
Q: Question/problem you are asked most often by customers to address/solve and your answer?
A: I am most often asked about reporting. People are always really interested in how they can see all aspects of their business quickly and easily. My answer to them is always NetSuite saved searches! They are very easy to use and so powerful!
Q: Skill set(s) you find most valuable in your role?
A: I believe my most valuable skill set is being able to understand client’s needs quickly. As well as understanding the end user’s point of view and how it affects their day to day job.
Q: Top piece of advice you would give a customer about software implementation from your perspective?
A: My top piece of advice is two fold, know how your business currently works and know how you want your business to work after the implementation.
Q: Favourite pastimes outside of the office?
A: My favourite pastimes are going out for dinner, watching movies and taking my dog to the dog park.