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Trajectory Blog

Welcome to our Blog. A source for insights, news and pro tips on NetSuite, the industries we serve and our own company.

Business Value First

Trajectory begins each of its engagements by investing time in understanding the organization’s goals, success metrics and scope for the project. We work with your leadership team and stakeholders to define which tactical objectives are priorities, what will drive business value and how we will define a successful project.

Baseline Measurements

We work with your team to define, capture and record baseline measurements for your current business processes, systems and outputs. These baselines allow us to look at how the solutions we propose will impact your business, and to measure the value of our solutions once delivered.

Stakeholder, SMEs & Users

Including stakeholders, subject matter experts and users is valuable for requirements gathering and for fostering user adoption. We work with our clients to determine the approach and breadth of the requirements gathering process, aiming for balance and consensus within the wider group.

Customized Blueprinting Tool Kit

We have built up a broad set of tools and approaches that we employ in capturing our requirements and design solutions. We select the tools and approach we believe are best suited for each unique client. First, we create customized surveys to gather input from larger groups and to build consensus quickly. Then we employ a proven ‘tell me, show me’ approach to in person interviews with subject matter expert groups and individuals. Finally, we build user personas and hands on process reviews to gain a deep understanding of how your users and processes interact. We do this all in a collaborative environment, and we push our client’s teams to constantly challenge and reevaluate their stated requirements, and future state needs. The result is a clear, complete and thoroughly reviewed set of business requirements that we use to design the optimal solution.

We design our solutions with the same principles in mind, constantly challenging the notion of what are core needs, and what are ancillary. We guarantee that each of our solution designs will provide you with a clear understanding of what needs to be done and why, and will outline how the solution will support your business objectives.

Lean Implementation Approach

We run a business and work with solution providers to plan and execute software and system projects too. We understand the need to rationalize and ‘right size’ our requirements capture and solution design engagements. Time, resource availability and budget are always considerations. In each of these engagements we attempt to design the implementation process that best suits and supports each unique client. We listen to you, and then work with you to define a lean approach that will result in clear statements of need and actionable designs to move ahead.

Working with Trajectory is a partnership, and we are always working towards the most mutually beneficial approach.


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